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KDDI Europe Basic Policy for Establishing An Internal Control System

CORPORATE GOVERNANCE
 
1.
  The Board of Directors

(1) The Board of Directors consists of both internal and external appointed Directors, who make decisions on important legal issues in accordance with Articles of Association and the Schedule of Authorisation. It is also responsible for the supervision of the appropriate execution of the Directors’ own fiduciary duties.

(2) KDDI Europe properly stores and manages all information pertaining to duties carried out by Directors.
 
2.
  System to ensure that Proper Business Activities are carried out. The delegation of both authority and responsibility for conducting business operations shall be clarified by the Schedule of Authorisation and the business activities shall thereafter be properly and efficiently carried out. The Agenda of the Board of Directors and important issues related to duties executed by the Directors, shall be examined and determined at the meetings of the Board of Directors and at the Officers Meeting, which is attended by the Directors and the Deputy Directors.
     
3.
  System to Ensure the Execution of Duties by Auditors

(1) KDDI Europe’s appointed Auditors shall audit financial data in addition to the Minutes of the Board of Directors’ meetings.

(2) The Directors and the Heads of Each Division (Directors and Deputy Directors) shall exchange views and promote collaboration with the Auditors, as well as provide timely information needed for duties executed by the Auditors.
 
COMPLIANCE
 
1.
  All Directors shall maintain high standards of corporate ethics in accordance with the “KDDI Philosophy” and “KDDI Business Conduct” and ensure proper execution of their duties.
 
2.
  KDDI Europe shall ensure the compliance by ensuring and promoting cooperation among the following organisational systems.

(1) Each Group company shall identify and resolve any serious violation of laws and ordinances, compliance-related issues and incidents early, quickly and effectively at each Group company’s meeting.

(2) KDDI Europe shall appropriately implement an internal reporting system for compliance violation, which is installed inside and outside the corporation.

(3) Through internal and external education and internal enlightenment activities, KDDI Europe shall be committed to improving all employees’ understanding and consciousness of compliance.
 
RISK MANAGEMENT ACHIEVE BUSINESS PROPERLY AND EFFICIENCY
 
All Divisions and their Directors shall cooperate through all meetings attended by Directors and be committed to managing Group Companies’ risks properly and efficiently in accordance with internal regulations and also to achieving business objectives properly and efficiently.
 
1.
  Systems for the Management of Risk

(1) KDDI Europe shall conduct business risk analyses, classification of business activities and develop appropriate business strategies and business plans at the meeting of the Board of Directors and the Officers Meeting. Additionally, a Corporate Sales Management Meeting shall be held monthly to monitor business risk and manage performance.

(2) KDDI Europe shall regard all the stakeholders as our Customers. All the Directors cooperate and work on TCS (Total Customer Satisfaction) activities aiming to improve stakeholders’ satisfaction. In doing so, in the all meetings, they assess TCS activities and promptly take the necessary actions to meet customers’ needs and deal with their complaints. The whole company shall work towards gaining trust and support for all activities of KDDI Europe Group and improving customer satisfaction and strengthening and expanding market.

(3) KDDI Europe shall implement and improve internal control system that improves accuracy of financial reporting.

(4) KDDI Europe shall work towards a further improvement of PR and IR activities of KDDI Europe Group and maintain transparency of the management of KDDI Europe Group and gain stakeholder’s understanding and trust.

(5) KDDI Europe shall examine measures for minimising the risk of business interruption and shall develop a Business Continuity Plan (BCP) in order to respond to events that may significantly disrupt business for long periods.
 
2.
  Systems as Telecommunication Carrier

(1) Protecting the Secrecy of Communication Protecting the secrecy of communication is the basis of KDDI Europe Group’s corporate management and should be strictly observed.

(2) Information SecurityRegarding management of all corporate information assets, including prevention of leakage of confidential information such as customer information, KDDI Europe shall develop their measures at the Information Security Forum in accordance with ISO/IEC 27001 and the Directors shall cooperate in maintaining Information Security.

(3) Recovery of network and services in the event of disaster, KDDI Europe shall improve the reliability of its networks and examine and execute measures to prevent against service interruption, in order to minimise the risk of interruption of communication services caused by serious incident and fault.
 
SYSTEM TO SECURE PROPRIETY OF BUSINESS IN COPROATE GROUP
 
KDDI Europe shall be committed to the further establishment of systems to manage the KDDI Europe Group and support each Group Company to develop and operate internal control systems efficiently and to appropriately and ensure proper business operations of the whole KDDI Europe Group.
 
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