As digital threats grow more sophisticated, DOWA Europe partnered with KDDI Germany to take its cybersecurity to the next level. By upgrading to Microsoft 365 E5 and integrating CrowdStrike’s MXDR service, DOWA HD Europe gained real-time threat detection, unified log visibility, and proactive defence against phishing and Business Email Compromise (BEC) attacks. With KDDI’s deep expertise in Microsoft and CrowdStrike ecosystems, the solution delivers seamless protection, rapid incident response, and a scalable foundation for future growth.
UK
UK
Case study DOWA HD Europe GmbH
Empowering DOWA HD Europe GmbH (hereafter “DOWA Europe”) with next-generation security intelligence, seamless integration, and 24/7 protection against evolving cyber threats.
Introduced service
Contents
Summary
Customer Challenges
Handling high-value invoices across multiple operations made DOWA Europe a prime target for email-based attacks such as phishing and BEC. Their previous Microsoft 365 Business Premium setup lacked the visibility and proactive defences needed to stop these advanced threats.
Solved by KDDI!
KDDI Germany delivered a comprehensive security enhancement project featuring:
- Microsoft 365 E5 upgrade with advanced protection for email, endpoints, and identity.
- CrowdStrike MXDR integration for real-time monitoring and unified log analysis via Azure Event Hub.
- Centralised threat intelligence enabling instant detection, investigation, and response.
Together, these upgrades transformed DOWA Europe’s security posture—from reactive to predictive, ensuring full protection and operational confidence.
Why KDDI Germany Was Chosen
DOWA Europe has trusted KDDI Germany for years as its IT backbone—supporting everything from AWS operations to daily IT management.
When it came to this strategic security upgrade, KDDI’s proven reliability, deep technical knowledge, and holistic service approach made them the natural partner of choice.
Ready to Strengthen Your Security?
See how Microsoft E5 and CrowdStrike MXDR can transform your organisation’s cyber defence.
Comment from Customer
“The transition to Microsoft E5 and MXDR with KDDI Germany has given us a new level of confidence in our security operations. We now have full visibility across our systems and can respond to threats far more quickly than before. KDDI Germany’s expertise made the entire process smooth and transparent.”
- Mr. Takata, Manager Corporate Management, DOWA HD Europe GmbH
| * | All information is current at the time of the interviews. |
| * | Please refrain from contacting DOWA HD Europe GmbH about this usecase. |
Customer profile
DOWA HD Europe GmbH
| Location | Äußere Cramer-Klett-Str. 19, 90489 Nürnberg, Germany |
| Industry | Nonferrous metals, recycling, electronic materials, industrial heat treatment |
| Employee size | About 20 employees (As of October 2025） |
What is the best solution for your problem?
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