KDDI Managed Cloud Services
Secure and reliable support
High quality managed cloud services
About KDDI Managed Cloud Services
KDDI Managed Cloud Services by KDDI and its global partner Rackspace gives our customers the expertise that helps them develop, deploy, and integrate their applications, improve and secure their infrastructure, which enables customers to maximize the benefit of cloud.
Billing for KDDI Managed Cloud Service is provided by KDDI.
Secure and reliable support
POINT1：Variety of Cloud services available
VMware for private Cloud service is available in addition to the three major public Cloud services; AWS, Microsoft Azure and Google Cloud platform. The Cloud services can be chosen by customer.
POINT2：High quality & Secure connection to Cloud
We provide closed network which enables customer to connect to Cloud environment securely by not using internet.
For customers who use TELEHOUSE Data centre colocation, direct connection from equipment in TELEHOUSE to Cloud services via Cloud Link is also available.
KDDI will be the single contact for incidents as well as arrangements for Data centre or closed network.
POINT3：One-Stop solution
KDDI supports customers by providing every step of the way, from an initial consultation in relation to existing facilities, to a potential migration plan, Cloud architecture implementation and maintenance support with Rackspace.
| Hours | Open: 24/7 Respond: Mon.-Fri.10am-7pm |
|---|---|
| Accessibility | E-mail, Phone call correspondence |
| Service | Incident investigations, Service requests |
| Others | Only English is available |
Our global partner Rackspace
Rackspace is an APN Premier Consulting Partner, whose experience and specialized expertise such as cloud-certified engineers have been chosen by many customers around the world.
Strength of KDDI Managed Cloud Services
| Contract directly with Cloud provider |
General reseller | KDDI Managed Cloud Services | |
|---|---|---|---|
| Design, Migration & Deployment | - Managed by customer
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| Available Cloud services | - Specific Cloud service
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*AWS, Azure, Google Cloud Platform, VMWare |
| Operation & Maintenance | - Only for Cloud services
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*Incidents of closed network need to be escalated to network provider separately. |
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| Billing service | - Not available
*US dollar based & pay by credit card |
*Exchanged to local currency, Pay by invoice |
*Exchanged to local currency, Pay by invoice |
| Delivery | - Only for Cloud services
*Customer needs to arrange delivery for closed network separately |
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Only for Cloud services
*Customer needs to arrange delivery for closed network separately. |
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PDF documentation can be downloaded for free
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