KDDI Managed Cloud Services

Secure and reliable support
High quality managed cloud services

About KDDI Managed Cloud Services

KDDI Managed Cloud Services by KDDI and its global partner Rackspace gives our customers the expertise that helps them develop, deploy, and integrate their applications, improve and secure their infrastructure, which enables customers to maximize the benefit of cloud.

Billing for KDDI Managed Cloud Service is provided by KDDI.

Secure and reliable support

POINT1:Variety of Cloud services available

VMware for private Cloud service is available in addition to the three major public Cloud services; AWS, Microsoft Azure and Google Cloud platform. The Cloud services can be chosen by customer.

Variety of Cloud services available

POINT2:High quality & Secure connection to Cloud

We provide closed network which enables customer to connect to Cloud environment securely by not using internet.
For customers who use TELEHOUSE Data centre colocation, direct connection from equipment in TELEHOUSE to Cloud services via Cloud Link is also available.
KDDI will be the single contact for incidents as well as arrangements for Data centre or closed network.

POINT3:One-Stop solution

KDDI supports customers by providing every step of the way, from an initial consultation in relation to existing facilities, to a potential migration plan, Cloud architecture implementation and maintenance support with Rackspace.

Support overview
HoursOpen: 24/7
Respond: Mon.-Fri.10am-7pm
AccessibilityE-mail, Phone call correspondence
ServiceIncident investigations, Service requests
OthersOnly English is available

Our global partner Rackspace

Rackspace is an APN Premier Consulting Partner, whose experience and specialized expertise such as cloud-certified engineers have been chosen by many customers around the world.

Strength of KDDI Managed Cloud Services

  Contract directly
with Cloud provider
General reseller KDDI Managed Cloud Services
Design, Migration & Deployment
Managed by customer
Managed by reseller
Managed by KDDI
Available Cloud services
Specific Cloud service
Limited Cloud services
Selectable Cloud services
*AWS, Azure, Google Cloud Platform, VMWare
Operation & Maintenance
Only for Cloud services
Reseller becomes the primary contact
*Incidents of closed network need to be escalated to network provider separately.
KDDI becomes the single contact for Cloud services and closed network
Billing service
Not available
*US dollar based & pay by credit card
Billed by reseller
*Exchanged to local currency, Pay by invoice
Billed by KDDI
*Exchanged to local currency, Pay by invoice
Only for Cloud services
*Customer needs to arrange delivery for closed network separately
Only for Cloud services
 *Customer needs to arrange delivery for closed network separately.
KDDI provides one stop delivery for Cloud service and closed network

PDF documentation can be downloaded for free

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Contact Us

If you have questions about prices and product details, please contact us at:


Office Hours: 9:00~17:00
(Closed Saturday, Sunday, and UK Bank Holidays)

Contact Us


Office Hours: 9:00~17:00
(Closed Saturday, Sunday, and UK Bank Holidays)

Inquiry Form